PAYMENT OPTIONS
DOXO is NOT our website. If you pay with DOXO your payment will be delayed.
ONLINE
Click Pay Now to pay your bill online!
BY MAIL
Payments by check can be mailed to PO Box 129 Loachapoka, AL 36865. Please do not mail cash.
Loachapoka Water is not responsible for payments lost in the mail.
IN PERSON
Cash, Check and Debit/Credit Card payments can be made at our office which is located at 4742 Lee Road 188 Auburn, AL 36832.
BY PHONE
Payments may be made by phone by calling
(800) 791-7418
MOBILE APP
Put your Loachapoka Water Authority account at your fingertips. Simple. Smart. Secure.
BILLS ARE DUE WHEN RENDERED AND ARE LATE AFTER THE 10TH OF EACH MONTH. All water bills are mailed and sent out the last week of each month and are due upon receipt. All payments are entered into the system and credited to respective accounts on the day of receipt. If you do not receive a bill around the first of the month, please call and we can give you the amount due. Late fees cannot be waived in this situation.
You can pay your bill by either mailing or you may pay at the office. We have a walk in lobby area and a drive thru payment window. You may also drop your payment after hours in our night deposit box. We accept cash, money orders, checks, and debit/credit cards in the office.
We cannot be responsible for the postal system or be responsible for you not receiving your mail at your home. We can, and as seen above, advise you that your bill will go in the mail the last week of the month and will be due the 10th of the following month. Failure to receive the bill or payments that have been mailed but not received in our office will not relieve the customer of payment obligation. Since postmarking only indicates when a payment was mailed and not actually made, postmarks will not be accepted, payments have to be in our office by the due date to avoid penalties.